To improve the care we can provide to our patients and their families, King Edward Memorial Hospital is committed to providing the most appropriate care as close as possible to the patient’s home.
Telehealth is the use of telecommunication technologies that bridge the distance between consumers and health workers. It’s a way in which services are delivered and aims to provide:
The direction of Telehealth is to improve access and efficiency of health services delivered across all environments (hospitals, community and home), based on population needs now and into the future.
An alternative to the use of a dedicated, hardware-based videoconference unit and software. This will allow a patient to be seen in their own home via the use of a computer, tablet device or smart phone.
A videoconferencing system can provide access to capabilities similar to a dedicated hardware VC unit. It can run on a personal computer, laptop and portable devices. It is a flexible, accessible and cost-effective videoconferencing option.
The same clinical requirements apply to all patient appointments whether conducted by VC or face-to-face. It is essential that the privacy and confidentially of clinical VC events are maintained e.g. use of appropriate venues and technical security.
Normal operating hours are Monday to Friday between 7:30am and 5:00pm.
Selected facilities are available outside these hours and are subject to sufficient prior notice being given, however limited audio visual support may be available.
If you would like to know more about how to access a videoconference (VC) including how to access from your desktop please email NMHS.Telehealth@health.wa.gov.au